Professional and

Business Experience


An executive with fifteen years in consulting and leadership roles delivering business results to financial services, health care and life sciences, high technology, manufacturing, and professional services companies.  Functional expertise spans new product development, broad-based operations improvement, business process re-engineering, change management, e-Business, application development, and business/IT alignment.  Ability to devise and manage complex initiatives spanning both multi-disciplinary business and technology functions/teams.  Excellent leadership, communications and interpersonal skills.





Executive Advisor                                                                          

Provides project leadership, business process re-engineering and technical consulting on projects pertaining to matters described above.




Business development and management of consultant teams delivering projects in operations improvement, reengineering, and e-Business.  The Group’s projects include:


§         e-Business: Multiple projects for a major managed care company to improve operations effectiveness and relationships with members, providers, and brokers by designing new processes and leveraging eBusiness technologies.


§         Knowledge Management: Developed strategy, architecture and implementation plan for a knowledge management capability to improve information re-use, reduce project delivery time, and increase organizational scalability for a financial services firm.


§         Process re-engineering: Managed assessment of Phase I-IV clinical development for a pharmaceutical company.  Assessment spanned portfolio, study, resource and CRO management processes to improve operational performance and decision-making by rationalizing duplicate processes and technology across organizations worldwide





Professional and

Business Experience



SCIENT, 1999 - 2002

Client Partner, Enterprise Business Unit

Leadership of multi-million dollar projects in operations improvement and use of eBusiness in manufacturing, distribution, and life science industries.  Member of the core team that grew Scient’s revenue from $20MM in 1999 to $300MM in 2001, scaled the organization internationally, and tripled staff size over the same period.  Additional responsibilities included managing cross-functional delivery teams, project finances and client relationships. Illustrative engagements include:


Business Process Re-engineering Identified improvement opportunities, developed business case, and managed implementation of $10MM in first year savings at a $1B automotive manufacturer.  Managed outsourcing of plant stores, redesigned production planning and material management processes, and designed the infrastructure to support strategic supplier relationships including improved EDI use.


Product innovation development Developed a collaboration product to support merger and acquisition deal making for a major global professional services company.  Managed development of functional requirements, user interface and information architecture, rollout and support strategy, online support tools, and usability and QA testing.  Product launched to 2000 staff worldwide



Senior Manager

Developed and managed projects in process reengineering, benchmarking, change management, technology assessment and planning, and application development.  Illustrative work includes:


·         Business Process Re-engineering and Change Mobilization: Reengineered European sales, marketing, and fulfillment operations for a computer products company to re-structure multiple national businesses to reduce SG&A costs by 10%. Created re-structuring plan and managed cross-functional teams to consolidate multiple national businesses by designing a pan-European structure and implemented new processes for product marketing, integrated call center and field sales operations, and order fulfillment


·         Process and Technology Audit: Conducted an assessment of the operational readiness of a newly developed investment product prior to its launch by a financial services company.  Assessed end-to-end processes from sales and account opening to account closure, identified key risks and performance issues, and developed risk mitigation strategy.













































·         Supply Chain Reengineering Reengineered supply chain management processes for a medical devices manufacturer to support consolidation into three distribution centers worldwide.  Developed common forecasting, inventory planning, and product allocation processes together with the change agenda across manufacturing and distribution functions to improve product availability, reduce inventory, and improve coordination with new product launches.


·         Knowledge Management Led development and implementation of a global knowledge management product to provide online methodologies, industry, and benchmarking information. Managed product design, development of content management processes, product pilots, and design of the client organization and processes for ongoing product support.


·         Business/IT Alignment Led review of an IT strategy for an industrial products company.  Re-prioritized the strategy to better meet the needs of the business, such as better integrating the order-to-manufacture and installation/after-sales processes, and created phased implementation plan. 



Senior Member Research Staff, Philips Laboratories

Managed R&D support to improve manufacturing and supply chain performance of Philips’ business in Consumer Electronics, Electronics, and Medical Systems. 



Electrical Engineer, Corporate R&D 

Conducted basic research and developed methods to improve design and testing of aerospace control systems. 



·         PHd  Electrical Engineering, 1984

·         MSc Electrical Engineering,  1981



·         BSc Electrical Engineering (First Class Honors) , 1978



·         Product Design, Development And Management, MIT Sloan School

·         Supply Chain Management, University of Rochester, Simon School

·         GE Project Leadership, Croton, NY